HEART SHAPE EAR STUDS | Simple Style 304 Stainless Steel Zircon 18K Gold Plated
We ship good vibes — and your jewels — straight to your doorstep. ✨
📦 Processing Time
All orders are processed within 1–3 business days. Once your jewels are packed and glowing, we’ll send you a confirmation email with a tracking link.
🌍 Shipping Times
Delivery times vary depending on your location, but here’s what to expect:
Country/Region Estimated Delivery Time
- Italy 5–10 business days
- Germany, France, 6–12 business days
Netherlands, Spain
-Rest of Europe 7–14 business days
Note: Delivery times may vary during peak periods, customs clearance, or unexpected delays.
💸 Shipping Cost
Shipping is FREE on all orders — always. No minimums, no catches.
🔎 Tracking Your Order
Once your order is on its way, you’ll receive a tracking number via email. You can follow your package’s journey anytime.
📝 Important Notes
- We currently ship across Europe only.
- If your parcel seems delayed, please check your tracking number or email us at returns.oceanasoul@gmail.com— we’re always happy to help.
🌊 Return & Refund Policy
We want you to love every piece you wear. But if something’s not right, we’ve got you covered.
🕒 Return Window
You have 28 days from the delivery date to request a return.
🛍️ Conditions for Return
To be eligible for a return, your item must be:
- Unused and in original condition
- In the original packaging, with all tags attached
- Not personalized (custom items are final sale)
🔁 Refunds & Store Credit
Once your return is received and inspected, we’ll offer:
- A full refund to your original payment method
- Or store credit – your call
🚚 Return Shipping
Return shipping costs are the buyer’s responsibility.
We’re here to guide you through the process, but the return label isn’t prepaid.
✅ How to Start a Return
You can:
- Email us at returns.oceanasoul@gmail.com
- Log into your account and start a return directly from your profile
💌 No Questions Asked
Changed your mind? No worries. As long as the above conditions are met, we won’t ask why.
NICKEL FREE AND HYPOALLERGENIC
FREE 28 DAY WARRANTY
Share details about your shipping policies, item returns, or customer service.
Share details about your shipping policies, item returns, or customer service.
Share details about your shipping policies, item returns, or customer service.